1. General Office Information

What are your office hours?
Pickens Family Dentistry is open Monday–Friday, 8:00 AM – 5:00 PM, on an alternating 4-day schedule (Monday–Thursday one week, Tuesday–Friday the next). If you plan to stop by without an appointment, please call ahead to confirm availability.

Where is Pickens Family Dentistry located?
We are located at 605 SE 164th Ave, Suite 103, Vancouver, WA 98684, just north of Mill Plain Blvd and 164th Ave. Our driveway is accessible when traveling north on 164th.
We moved from our previous Vancouver Mall location in 2023 into a fully remodeled, modern dental office designed for patient comfort.

Do you accept dental emergencies in Vancouver, WA?
Yes. We offer same-day emergency dental care in Vancouver, WA to relieve pain and treat urgent issues quickly.

How do I schedule a dental appointment?
You can schedule by:

Requesting an appointment online
Using Google Online Scheduling
Calling our office
Texting us (for existing patients)

What dental insurance do you accept?
We accept most PPO dental insurance plans and help maximize your benefits.

Do you offer a dental membership plan?
Yes. Our in-house dental membership plan is a great option for patients without insurance and includes preventive care plus treatment discounts.

What languages are spoken at Pickens Family Dentistry?
Our dentists speak English and Vietnamese. We also offer translation services for other languages to ensure every patient can communicate comfortably about their care.

2. New Patient Information

How do I become a new patient?
Scheduling is easy—book online or call our Vancouver dental office. Completing your digital forms in advance helps us prepare for your visit.

What should I bring to my first dental visit?
Bring a valid ID, insurance card (if applicable), and any recent dental records. You can request records from your previous dentist ahead of time.

What happens during a comprehensive dental exam?
Your first visit includes:

Digital X-rays and oral health scan
Exam of teeth, gums, bite, and airway
Discussion of your goals and concerns
A personalized treatment plan

Do you offer online patient forms?
Yes. All new patient forms can be completed online for convenience.

3. Dental Services & Procedures

What dental services do you offer in Vancouver, WA?
We provide:

General & family dentistry
Preventative care and cleanings
Cosmetic dentistry (veneers, whitening, smile design, bonding, clear aligner orthodontics)
Restorative care (crowns, fillings, bridges, dentures)
Clear aligners (Invisalign & Candid)
Pediatric dentistry
Oral surgery
Sleep apnea screening and support

What is Invisalign and how does it work?
Invisalign uses clear aligners to straighten teeth, improve bite alignment, and support airway health—all with a discreet, removable design.

Do you offer professional teeth whitening?
Yes. We offer both in-office and take-home whitening treatments for safe, effective results.

How do you treat broken or knocked-out teeth?
We provide emergency dental treatment including bonding, crowns, and stabilization. Quick care improves the chance of saving the tooth.

What are my options for missing teeth?
We offer dental implants, bridges, and dentures to restore function, appearance, and confidence.

Do you see children for dental care?
Yes. We provide gentle pediatric dentistry. For complex restorative needs, we may refer to a pediatric specialist.

Do you perform root canals?
Yes. We offer comfortable root canal therapy to treat infection and save teeth. We also partner with trusted endodontists when needed.

Do you offer cosmetic smile treatments?
Yes. Services include veneers, white fillings, gum contouring, and full smile makeovers.

4. Patient Comfort & Dental Anxiety

How do you help patients with dental anxiety?
We offer a comfort menu with blankets, headphones, streaming TV, and calming amenities to create a relaxed experience.

Do you offer sedation dentistry?
Yes. We provide nitrous oxide (laughing gas) and oral conscious sedation for anxious patients.

How do you make dental visits more comfortable?
We use gentle techniques, modern anesthetics, and patient-focused care to create a low-stress, pain-conscious experience.

5. Financing & Insurance

Do you accept my insurance?
We accept most PPO plans. Contact our team and we’ll help verify your benefits.

What payment options are available?
We accept:

Cash/Checks
Credit cards
Third-party financing through Cherry and CareCredit

Do you offer dental financing?
Yes. Flexible financing options, including interest-free plans for qualified patients, are available.

How does your dental membership plan work?
Our plan includes:

Exams, cleanings, and X-rays
Discounts on treatments
No insurance required

6. Oral Health Education

How often should I visit the dentist?
Most patients should visit every 6 months for exams and cleanings, though some may need more frequent care.

How can I prevent cavities and gum disease?
Brush twice daily, floss regularly, and maintain routine dental visits for professional cleanings and exams.

What is malocclusion?
Malocclusion refers to misaligned teeth or bite issues, which can lead to jaw pain, uneven wear, and cracked teeth. Clear aligners or braces can help correct it.

How do I care for my teeth with Clear Aligners?
Maintain excellent oral hygiene, follow aligner instructions, and attend regular dental check-ups.

7. Emergency Dentist in Vancouver, WA

What should I do if I knock out a tooth?
Keep the tooth moist (milk or saliva), avoid touching the root, and call us immediately for emergency care.

What should I do if I lose a filling or crown?
Contact our office as soon as possible to prevent further damage or sensitivity.

What is considered a dental emergency?
Common dental emergencies include:

Severe tooth pain
Broken or knocked-out teeth
Swelling or infection
Bleeding that won’t stop

8. Dental Technology & Safety

What dental technology do you use?
We use advanced technology including:

Digital X-rays
Cone Beam CT (3D imaging)
Intraoral cameras
Digital scanning and imaging software

How do you ensure patient safety?
We follow strict sterilization and infection control protocols that meet or exceed industry standards.

What is Dental Intelligence?
Dental Intelligence Engagement helps patients manage appointments, communication, and treatment tracking through an easy-to-use app.

9. Specialty Referrals & Collaborative Care

Do you treat sleep apnea?
We provide sleep apnea screening and oral appliance therapy and refer to sleep specialists for diagnosis.

When do you refer to a sleep specialist?
If symptoms like snoring, fatigue, or airway concerns are identified, we recommend a formal sleep evaluation.

Do you work with specialists?
Yes. We collaborate with orthodontists, oral surgeons, and endodontists to provide comprehensive care.

10. Reputation & Trusted Dentist in Vancouver, WA

Why do patients choose Pickens Family Dentistry?

500+ five-star reviews
Consistently ranked a top dental office in Clark County
Personalized, compassionate care
Modern technology and comfort-focused experience

What makes your dental office different?
We combine advanced dentistry, a comfort-first approach, and strong patient relationships to deliver a better dental experience for families in Vancouver, WA.